Pricing
Select two systems you want to combine to calculate a price.
1. Which systems do you want to connect? Choose min. 2 systems
2. Choose your monthly usage limits
2. Choose your monthly usage limit
3. Addons
What you get with the integration
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This combination is a bit special...
There is no suggested default setup for this combo, but feel free to contact us to find out what is possible.
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Your subscription
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Frequently asked questions
Can I upgrade or downgrade my subscription?
Yes, you can always upgrade and downgrade your subscription. Upgrading can be done with immediate effect through the platform, and downgrading can be done by contacting IEX with effect on the first renewal after the end of the current period.
Does overuse stop integration?
No, the integration continues to transfer data even if you reach your limit. In case of overuse, you will be offered to buy additional orders, upgrade the subscription or that we automatically charge the overuse.
Is there a binding period on the subscription?
No, you are not committed to your IEX subscription. However, a prepaid period is non-refundable, so in case of termination during an ongoing period, you will be able to use the integration until the end of the prepaid period.
Can I set up the integration myself?
You can set up most integrations yourself, for which a 14-day trial period is offered. Or you can purchase setup from IEX. Some systems require setup by IEX. It will be indicated at the time of ordering if configuration is required.
What if I run into a problem I can't solve?
Support is included at all subscription levels. You can always contact IEX support for help. If you don’t want to do the setup yourself, you can always order a full setup of the integration from IEX.
Is the subscription price for my integrated systems included in the IEX subscription?
No, the subscription only covers the service provided by IEX. The subscription price for the integrated systems is not included in the IEX subscription. Any charges for additional services, such as access to API and storage functionalities, charged by the system partner are also not covered by the IEX subscription.
What happens if I go over the order limit?
If you sometimes go over your expected sales figures and the limit on the number of transfers included in your subscription, you can always buy more transfers. The integration will not be stopped, you will simply receive an email stating that you have exceeded the cap, in which you will be offered additional purchases. You can always top up additional orders in the IEX dashboard at an attractive price.
Price list for extra services
Prices are indicative and subject to change, if you’ve received a different quote for the same service from an IEX employee.
| Service | Price | Note |
|---|---|---|
| Extra support | EUR 100 per started half hour | Used on billable acute support, recurring support contact regarding the same question, errors that are not caused by IEX, or errors that haven't been corrected according to the support team's guidance. |
| Setup of mappings | From EUR 140 | |
| Runthrough of integration | EUR 140 per started hour | |
| Development | Call for price | |
| Consulting meeting | EUR 340 per started hour | By appointment only. Primarily online meetings. |